Return Policy
Refund & Returns Policy Effective Date: 8/13/2025
All Sales Are Final — No Refunds or Returns
By completing a purchase with Atomic Herb, you acknowledge and agree that all sales are final. We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to change of mind, dissatisfaction with the product, or ordering errors.
Please review your order carefully before completing your purchase.
Chargebacks & Payment Disputes
If a chargeback or payment dispute is filed with your bank or credit card company, please be advised that we will dispute all chargebacks and provide full documentation of your purchase and agreement to our no-refund policy at the time of sale. Chargebacks filed against valid, fulfilled orders will be challenged and are not expected to be upheld.
By purchasing from us, you agree to resolve any concerns directly with us before initiating a dispute with your financial institution.
Defective or Damaged Items
In the rare event that your item arrives defective or damaged, please contact us within 7 days of delivery so we can review the situation on a case-by-case basis.
Contact Us
If you have any questions or concerns about your order, please reach out to us directly before initiating any dispute.